top of page

Privacy Policy

Privacy Policy for [Your Website Name]

 

Last Updated: [Date]

[Your Company Name, LLC/Inc.] ("we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy describes the types of information we may collect from you when you visit our website [Your Website URL] (the "Site"), make a purchase, or otherwise interact with us. It also explains our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Site.

  • In email, text, and other electronic messages between you and this Site.

  • When you interact with our advertising on third-party websites.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Site, you agree to this Privacy Policy.

 

1. Information We Collect and How We Collect It

 

We collect several types of information from and about users of our Site, including:

A. Information You Provide to Us:

  • Personal Identification Information: Your name, billing address, shipping address, email address, and phone number.

  • Transaction Information: Details about the products you purchase (such as magnesium glycinate capsules), and billing details.

  • Account Information: If you create an account, your username, password, and order history.

  • Communications: Records and copies of your correspondence if you contact us (e.g., customer support emails).

  • Marketing Information: Your preferences for receiving marketing from us.

B. Information We Collect Automatically:

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Usage Details: Details of your visits to our Site, including traffic data, logs, and the resources that you access and use.

  • Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection include Cookies. Cookies are small files placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site.

 

2. How and Why We Use Your Information

 

We use the information we collect about you for various purposes, including:

  • To Fulfill Your Orders: To process your payments, ship your products, and manage your order.

  • To Provide Customer Service: To respond to your inquiries, provide support, and manage our relationship with you.

  • For Marketing and Advertising: To send you newsletters, special offers, and promotions that may be of interest to you. You may opt out of marketing communications at any time.

  • To Improve Our Site: To analyze how our Site is used, to improve our Site's functionality, and to personalize your experience.

  • For Security and Legal Compliance: To prevent fraud, protect the security of our Site, and comply with our legal obligations.

 

3. A Note on Health Information

 

As a seller of dietary supplements, we are aware that your purchase history may imply certain health-related information. Under some state laws (like the CCPA/CPRA in California), this may be considered "Sensitive Personal Information."

  • We treat this information with heightened care. We use this information only for the purposes necessary to fulfill your order, provide customer service, or as otherwise permitted by law.

  • We do not sell this sensitive information.

  • Please note: We are a retail e-commerce store and are not a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA). The information you provide to us is not protected by HIPAA.

 

4. How We Share Your Information

 

We do not sell your personal information for monetary gain. We may disclose personal information to the following categories of third parties:

  • Service Providers: We share information with third-party companies that help us operate our business, such as:

    • Payment Processors ([e.g., Stripe, PayPal]) to securely handle your payment. We do not store your full credit card information.

    • Shipping Carriers ([e.g., USPS, FedEx, UPS]) to deliver your orders.

    • Marketing Platforms ([e.g., Mailchimp, Klaviyo]) to send our email newsletters (if you opt-in).

    • Website Host/Platform ([e.g., Shopify, WooCommerce]) to run our online store.

  • Analytics Providers: We may share data with partners like Google Analytics to help us understand site traffic.

  • Advertising Partners: We may "share" (as defined by the CCPA) cookie and device data with advertising partners for cross-context behavioral advertising. You have the right to opt out of this sharing.

  • Legal Authorities: If required by law, we may disclose your information in response to a subpoena, court order, or other governmental request.

 

5. Your Privacy Rights

 

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have specific rights regarding your personal information. These rights may include:

  • The Right to Know/Access: The right to request what personal information we have collected, used, and disclosed about you.

  • The Right to Delete: The right to request the deletion of your personal information, subject to certain exceptions (e.g., we need to keep the data to complete your order or for tax purposes).

  • The Right to Correct: The right to request correction of inaccurate personal information.

  • The Right to Opt-Out of "Sale" or "Sharing": We do not sell your personal information for money. However, our use of advertising cookies may be considered "sharing" under California law. You may opt out of this by [Describe how, e.g., "clicking the 'Do Not Sell or Share My Personal Information' link in our website footer."]

  • The Right to Limit Use of Sensitive Personal Information: You may have the right to limit our use of your sensitive personal information (such as health inferences from your purchase history) to only that which is necessary to provide the goods you requested.

To exercise any of these rights, please contact us at:

We will not discriminate against you for exercising any of your privacy rights.

 

6. Data Security

 

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, and disclosure. We use Secure Socket Layer (SSL) technology to encrypt your personal information during transmission.

However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Site. Any transmission is at your own risk.

 

7. Data Retention

 

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, to fulfill your orders, and as required to comply with our legal obligations (for example, to maintain transaction records for tax purposes).

 

8. Children's Privacy

 

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Site.

 

9. Third-Party Links

 

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

 

10. Changes to Our Privacy Policy

 

We reserve the right to update or change this Privacy Policy at any time. We will post any changes on this page and update the "Last Updated" date at the top of this policy. Your continued use of the Site after we make changes is deemed to be acceptance of those changes.

 

11. Contact Information

 

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at:

[Your Company Name, LLC/Inc.] [Your Business Address] [Your Privacy-Specific Email, e.g., privacy@yourcompany.com] [Your Customer Service Phone Number]

bottom of page